This increase is driven by a growing number of high-net-worth individuals spending more time away from the UK and looking for property managers with a focus on high level service to look after them in their absence.

“With strict insurance policies and the risk of missing developing issues in a property, maintaining vacant homes has become more critical than ever,” says Penny Mosgrove, CEO at Quintessentially Estates. “Owners need to ensure their properties are properly managed to prevent issues that could lead to costly repairs or deteriorating conditions. Our service offers peace of mind by keeping these homes in pristine condition, even while they’re unoccupied.”

This comprehensive approach keeps properties ready for occupancy at a moment’s notice, preserving their value and ensuring they’re in perfect condition when owners return.

Popular Services and Requests for the Season

Preparing Homes for Client Arrivals
One of the most popular requests we have received this autumn is preparing vacant homes for arrivals over the festive period. This includes fridge stocking and arranging large deliveries of dining sets and glassware. Most recently for one of our clients we onboarded a new housekeeping team, who we trained to understand the property’s unique features, and conducted a comprehensive wine and stock inventory to uphold luxury standards.

Guest Room Preparation
Ensuring guest rooms are prepped with fresh linens and everything needed for comfort is another key request. “We focus on creating a welcoming atmosphere for guests, so our clients can focus on hosting without worry,” says Maria Khalil, Head of Client Relations. With the holiday season bringing visitors from near and far, clients are looking for a flawless guest experience—something Quintessentially Estates delivers with attention to detail.

Handling Small Problems and Maintenance
Small issues that might take homeowners hours to resolve are also on the list of requests. “We take care of all the little problems, so our clients don’t have to worry” recently our team provided a seamless transition from a previous property management company, addressing urgent maintenance issues and conducting a full inventory. Whether it’s a last-minute repair or a quick fix to a home appliance, Quintessentially Estates handles everything, ensuring clients can fully relax during their time off.

Gardening and Preparing for Spring
Gardening services have been in demand this autumn, with many clients preparing their properties for the spring blossoms. “Clients want their gardens to be ready for the first signs of spring, even in winter, and we’re taking the necessary steps now to make sure that happens,” says Rosie Northcott, Home Manager. Gardens that thrive in the colder months require careful planning and attention, and Quintessentially Estates has stepped in to meet that need.

“With more people seeking seamless home experiences, detailed service has never been more in demand,” Penny Mosgrove concludes. “We’re at the forefront of this trend, delivering tailored services to ensure that every aspect of our clients’ homes is managed to perfection, whether it’s vacant property management or event coordination.”

Quintessentially Estates continues to offer a range of bespoke property management services, whether you are home or away, ensuring a truly special and stress-free holiday season for each and every client.